Thank you for purchasing from GlobeCook by Maya. Since we offer digital products only, no physical items are shipped.
1. Digital Delivery
All products sold by GlobeCook by Maya are delivered electronically.
After your payment is successfully completed, you will receive:
- Instant access to your purchased ebook(s)
- A download link on the order confirmation page
- A confirmation email containing your download link (if applicable)
Most orders are delivered immediately.
2. Delivery Time
Typical delivery time is:
- Instant to 5 minutes after successful payment.
In rare cases, delivery may take up to 30 minutes due to payment verification or technical delays.
3. Didn't Receive Your Ebook?
If you haven't received your download link:
- Check your Spam, Junk, or Promotions folder.
- Ensure you used the correct email address during checkout.
- Wait up to 30 minutes after payment.
- Contact our support team if the issue persists.
4. Download Access
Your purchased ebook can be downloaded using the link provided after purchase.
Please save your ebook to your device after downloading.
5. Compatible Devices
Our digital cookbooks can be viewed on most devices, including:
- Desktop & Laptop Computers
- Android Phones & Tablets
- iPhone & iPad
- PDF Readers
- Most modern web browsers
6. Failed or Pending Payments
If your payment fails or remains pending:
- No download link will be generated until payment is successfully confirmed.
- If your account is charged but you do not receive access, please contact us with your order details.
7. No Physical Shipping
GlobeCook by Maya sells digital products only.
We do not ship:
- Printed books
- Physical recipe cards
- Merchandise
- Kitchen products
No shipping fees or delivery charges apply.
8. Incorrect Email Address
Customers are responsible for providing a valid email address during checkout.
If an incorrect email address is entered, please contact us as soon as possible so we can assist with delivery after verifying your purchase.
9. Technical Support
If you experience problems downloading or accessing your purchased ebook, our support team will be happy to assist you.
Please include:
- Your Order ID
- Full Name
- Email Address used during purchase
- Date of Purchase
10. Contact Us
For any questions regarding your digital delivery, please contact:
GlobeCook by Maya
📧 Email:globecook@gmail.com
Thank You
Thank you for choosing GlobeCook by Maya. We're excited to be part of your cooking journey and hope you enjoy discovering delicious recipes for every mood!
